SHIPPING & RETURN POLICY
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms of Service. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
We offer various shipping options, Please see the shipping rate for the options available
|Shipping Options||Shipping Rates|
|FREE In-Store Pickup
3445 12th Street NE, Calgary AB. Pickups are available Monday to Friday | from 9 am to 5 pm. In-Store Pickup: In-store pickup is available for all orders with us including a free pickup in-store. . An email confirmation will be sent to you when your order is ready for pickup.
Delivered in 1 Business Day
|$14.99 + GST|
|Calgary Surrounding Area
Delivered in 2-3 Business Days
|$19.99 + GST|
Within Alberta Province
Delivered in 2-4 Business Days
|$29.99 + GST|
Delivery times of the products are estimates only. DELIVERY SCHEDULE/TIME: Shipping transit times vary. and RYNO PRINT & DESIGN LTD assumes no responsibility for delays caused by shipping carriers, weather, machine failure, or any other circumstances beyond our control. We cannot be held responsible for any damages resulting from the failure to receive a job on time due to these delays.
Once your order is shipped. Your order will be marked completed. You will receive an email with a tracking number once your shipment has left our warehouse (if tracking details are available). If you do not receive your order after 6 business days, please notify us with your order details. If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
We do not offer international shipping currently. If you are an international client and would like to work with RYNO Print & Design, please contact us
CANCELLATION AND PRINTING DOWNGRADE
- If requested before its sent to print production: Subject to a 15% cancellation fee OR (Minimum of $15)
- If an order is sent to production: the job cannot be changed or cancelled and there will be NO REFUND
To cancel an order, you must call 403-230-4649 and speak to one of our agents. (Messages in Voice mail are not accepted as a cancellation)
RETURN AND REFUNDS
Since each order is custom-made for the customer and has no re-sale value, All Sales are Final. If we verify that we made an error, we will reprint the order or issue a credit or refund accordingly.
Customers must notify RYNO PRINT & DESIGN within 3 business days of receiving the order if they discover any defects in the product. In the absence of such a claim, the work shall be deemed to have been received, checked, and accepted as fully complying with the customer’s specifications.
We may request that we pick up the printed material prior to issuing the reprint, credit, or refund.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Online contact form: https://rynoprinting.com/contact-us/